Refund and Returns Policy - The Allergy Suite

Privacy Policy

Effective Date: 1/1/2026

Introduction

The Allergy Suite (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what personal information we collect, how it is used, and with whom it may be shared when you visit our website, submit online forms, or communicate with us electronically, including via SMS text messaging.

This Privacy Policy applies to information collected through our website and electronic communications. It does not replace our Notice of Privacy Practices, which governs the use and disclosure of protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

What Personal Information We Collect

Information You Provide Voluntarily

We may collect personal information that you submit through our website, including:

Name
Phone number
Email address
Appointment requests
General inquiry messages
SMS consent (when you opt in)

Please do not submit sensitive medical information through website contact forms unless you are using a secure, HIPAA-compliant patient portal.

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Date and time of access

This information is used for website analytics, performance optimization, and security monitoring.

How Personal Information Is Used

Personal information may be used to:

Respond to appointment requests and inquiries
Communicate with you via phone, email, or SMS (if you opt in)
Provide requested services
Improve website functionality and user experience
Maintain website security and prevent unauthorized access

We do not use personal information for unrelated marketing without your consent.

SMS Messaging & Consent

If you opt in to receive SMS messages from The Allergy Suite, we may send text messages for:

Appointment confirmations and reminders
Office notifications
Responses to patient inquiries

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates.

Who Personal Information Is Shared With

We may share personal information only with:

Authorized staff members within our medical practice
Third-party service providers that assist with website hosting, analytics, or communication services, who are contractually obligated to safeguard your information

We do not sell, rent, or trade personal information.

SMS consent is not shared with third parties or affiliates.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You may adjust cookie settings in your browser; however, some features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information collected through our website. While we take security seriously, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.